Step 2. Select ‘Add a new email account’ … then click [next].

Step 3. Select ‘POP3′ … then click [next]

Step 4. The following screenshot shows the fields filled out for Jane Smith. Jane would have been provided with the following information from TOSD to set up the incoming (POP3) account:

Email account: info@mydomain.com.au

POP3 server: mail.mydomain.com.au

Username: info+mydomain.com.au (note the use of the ‘+’ . . . not ‘@’)

Password: 123456

Outlook email account setup

Step 5. In addition TOSD would have supplied the following details to set up the outgoing (SMTP) account:

SMTP Server: mail.mydomain.com.au

Username and Password: as per the POP3 settings

Authentication: Yes

Port: 26 (not the default 25)

Follow these additional steps to set up the outgoing mail:

• Click [More settings ...]
• On the [Outgoing Server] tab check ‘My outgoing mail server (SMTP) requires authentication’ and ‘Use same settings as my incoming mail server’
• On the [Advanced] tab set the outgoing server (SMTP) port to 26.
• Fill out the information in the [General] tab. The first field is just a friendly name by which your account will be known when you use Outlook. It could be ‘Home’ or Work’ etc. The Reply address is the address emails will be sent to when recipients of your emails click ‘reply’
• Click [OK] to save

Note: If you would like to send mail through your ISP then you will need to use the Server, Username and Password they provide.

When you are back on the main Email Accounts screen (shown in Step 4) click the [Test Accounts Settings ...] button. All tests should receive a tick.

Step 6: Click the [Next] button then [Finish] to save your settings.

Note: If you have multiple accounts set up in Outlook (e.g. a work account and a personal account) you can select which one to send from when you create an email. The selection is a drop down box next to the send button. Select the desired account before clicking send!

See also:

• Setting up an email account (and click on the Outlook link to watch a video)

Sometimes it is not necessary to set up a new account. If you have an existing account and are transferring your web hosting you may only need to alter the POP3 settings. TOSD will advise on your particular situation.

Also note that while these tutorials are for setting up new accounts, they can also be useful if you have to modify the settings of an existing account.

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When you have finished with the tutorial simply close the window and you will be returned to this screen. Note also that you can use the control buttons to stop and start the tutorial at any time or to move through them one frame at a time.