Client Portal

Your Account Links

  • Billing Account (check and pay invoices)
  • Hosting Account (setup email accounts and check space and bandwidth)
    • www.yourdomain.com.au/cpanel
  • Webmail (check your email while you are away from your normal PC)
    • Log in to your hosting account (above)
    • Click the [Email Accounts] icon
    • Click the [Access Webmail] icon next to the account you wish to check
    • Enter your password then click on one of the email client icons (RoundCube is an easy one)
  • Support Account (check the knowledge base and submit support tickets)
  • e-glue Account (create email newsletters and check campaign statistics)
  • Domain Management (register a new domain or access your existing one(s)

How to accept a website design proposal

  1. Submit the Proposal Acceptance Form.
  2. Upon receipt of your acceptance TOSD will create a billing account and issue an invoice.
  3. Log on to your Billing Account and pay the initial invoice.

How to order a new service

New services such as an e-glue email newsletter marketing account, support agreement, hosting account upgrade or SSL certificate can all be ordered from within your billing account.

  1. Log on to your Billing Account
  2. Select [Manage Packages] then click [Order a new package]

How to sign up to a Support Agreement

  • Click here to read what the agreement covers.
  • Complete and submit the form. Payment is via PayPal (you may transfer funds from your PayPal account or pay by credit card)

How to request your account access details summary

  1. Submit an Account Access Summary request.