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Support Request?


Please check the information on this site before lodging a support request.

You will find extensive information in the Knowledgebase covering email setup, osCommerce admin operations, domain management, hosting, account management, email marketing and the online DIY SiteBuilder. Should you still wish to lodge a support request however you are very welcome to do so and it will be attended to promptly.

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Support

 

During Development

Often I find that while I am busy developing a site for a client, they are equally busy preparing their content. I encourage this as it is a good way to ensure that your site becomes fully operational in the minimum possible time.

The information and tutorials in this Support Section section provide a wealth of information associated with the processes and best practices involved in preparing images and assigning file names. This is particularly important if you have chosen an Online Shop design. Clients who have a CMS web site by TOSD will also find useful information.

Please note: unless specific optional services have been contracted, then the actual preparation and upload of all data is the client's responsibility.


Post Development