Design
Should websites delight the customer?
I received an email from a potential client recently where he expressed the opinion that he wanted a website that would delight his clients. What a wonderful thing, I thought. Everyone should have one! The difficulty arises when you ask “Why?” It is a reasonable question, but a bit of an awkward one. And the [...]
I need a website -where do I start?
As a website designer I get approached by all sorts of customers at various stages of developing an online business. While some have a pre-existing website, many are just starting out along the path to implementing a new business idea. It is in these situations that it pays dividends to consider the sequence of events [...]
Problems with Framesets
Recently I have come into contact with several clients who have approached me with existing frame based web sites. The comments from such owners is sadly quite predictable, and usually along the lines of “it just doesn’t seem to do anything”. What they were referring to was that their web site was not attracting significant [...]