The Online Shop Designer Blog

‘Offline’ order processing refers to orders where the customer submits there credit card  details as part of the checkout process for secure, encrypted storage in the  database. The site administrator then (in the Australian context) retrieves the numbers and processes the transaction via an EFTPos terminal or online gateway. In this way processing offline orders in Prestashop is quite straight forward.

Here is the sequence after accessing your shop’s admin:

• Click the [Orders] tab
• Click on a line that displays the order of interest -the detail of the order is now displayed. The most recent orders will be listed at the top, and those requiring processing will be flagged “Awaiting Credit Card Validation” in the Status column.
• Click the [Click here to reveal the information] button under the Credit Card Information box to see the credit card details
• IMPORTANT: For additional security click the [Remove Credit Card Data] button after you have processed the order.
• Change the status (top left) during processing to reflect the stage that the order is at. The customer will see the status when they log on to their account.
• At the bottom of the screen there is a New Messages box. This can be used to add a comment to the order or send a message to the customer.

See also:

• Prestashop attributes (options)
• Prestashop quick start guide
• Prestashop image preparation and upload

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