Your website can be readily backed up (and restored if necessary) via cPanel, your hosting administration panel. Needless to say this should be done regularly.
Before you start, access your cPanel at www.yourdomain.com.au/cpanel and enter your Username and Password. If you are unsure of these contact TOSD.
You will find the Backup Wizard icon within the Files section of cPanel
Backing Up Files
- Click Backup then Home Directory followed by ‘Download a Home Directory Backup’.*
- Navigate to the folder on your PC where you want to save the file then Save.
* Note: Do not select Full Backup. That is only used for transferring complete installations to another account and cannot be used to Restore files in the usual way.
Backing up Databases
- Click Backup then MySQL Databases followed by the first database.
- Navigate to the folder on your PC where you want to save the file then Save.
- Repeat for each database.
Backing up Email Forwarders and Filters
If you have email forwarders or filters set up on your account these should also be backed up.
- Click Email Forwarders and Filters
- Save your forwarders and/or filters for each domain attached to your account as appropriate.
Special Note: this does not save the actual emails if they have been downloaded by a PC based client such as Outlook. Most PC based email clients have a means of backing up your emails.
TIP: when saving backup files it is a good idea to ensure that the filename includes the date. It makes it easier to determine which file is the latest one should you need to perform a restore.
Restoring
This is the reverse process to backing up. In general website applications installed by TOSD have both a file structure (contained within the Home Directory) and one or more MySQL databases used for storing the content. In the event of some sort of failure both the files and databases may need to be restored. Contact TOSD if you are unsure exactly what should be restored.
